Arizona Team

Thursday, August 8, 2013

10 Power Tips for Dancing with Elephants

Just like you, Arizona Team can agree that calling out the big “elephant” in the room can be terrifying.

elephant


However this great article recognizes the positive in dealing with those elephants.

The more uncomfortable the conversation the more important it is. The more it matters, the tougher it is.

Weak leaders choose manipulation over honest exchange. Wise leaders choose tough conversation over mediocrity.



Successful leaders address issues others avoid.

Mediocrity is the result of avoidance.  Excellence is a function of confrontation.

Ten power tips for dancing with elephants:


  • Describe the consequences of ignoring the issue.  The danger of tough conversations is making matters worse. The bigger danger is avoiding them.

  • Solve the right problem. It’s deeper than the symptom. By ask stupid questions and make obvious statements.

  • Serve both their best interests

  • “Be tough on issues and kind with people”  Respect, kindness, and courtesy say more about you than they say about others.

  • Determine what you won’t say.

  • Focus on best solutions. Winning and losing does not work.

  • Define preferred outcomes by answering six questions.

    • What do I really want?

    • What’s in the way?

    • How do I want them to feel?

    • What are my hopes for the relationship?

    • How long before things must improve?



Arizona Team invites you to challenge yourself next time you are faced with a difficult situation and follow these ten tips. Let us know here at Arizona Team how it goes!


10 Power Tips for Dancing with Elephants